1. Introduction
Welcome to CleaningNetworkPro. By accessing or using our website and services, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our platform.
2. About Our Platform
CleaningNetworkPro acts as a service marketplace/network connecting customers with independent cleaning service providers.
- We do not directly provide cleaning services
- We facilitate bookings, communication, and service coordination
- The actual service is delivered by third-party professionals
3. Eligibility
- You must be at least 18 years old to use this website
- You agree to provide accurate and complete information
- You are responsible for maintaining confidentiality of your account
4. Services Offered
Our platform may include:
- Residential cleaning
- Commercial cleaning
- Deep cleaning
- Move-in / move-out cleaning
- Specialized cleaning services
Service scope, availability, and pricing may vary depending on the provider.
5. Booking & Payments
- All bookings are subject to availability
- Pricing will be communicated before confirmation
- Payments must be made as per agreed terms (online/offline)
- Additional charges may apply for:
- Extra work
- Special requests
- Delays caused by client-side issues
6. Cancellation & Rescheduling
- Cancellations must be made at least 24 hours in advance
- Late cancellations may incur a fee
- Same-day cancellations may not be eligible for refunds
7. User Responsibilities
You agree:
- To provide safe access to the property
- To ensure utilities (water, electricity) are available
- Not to request services involving hazardous materials
- Not to misuse the platform or violate any laws
8. Service Limitations
CleaningNetworkPro and its partners:
- Do not move heavy furniture or unsafe items
- Do not handle hazardous substances (biohazard, chemicals, etc.)
- Reserve the right to refuse service if conditions are unsafe
9. Liability Disclaimer
- We are not liable for:
- Pre-existing damages
- Loss of unattended valuables
- Third-party service issues
- Service providers are responsible for service delivery
- Our role is limited to platform facilitation
10. Satisfaction & Complaints
- Any issues must be reported within 24–48 hours of service
- We may coordinate re-service where applicable
- Resolution depends on provider policies
11. Website Usage Rules
You agree NOT to:
- Attempt to hack, disrupt, or misuse the platform
- Copy or scrape content
- Upload malicious software
- Use the site for unlawful purposes
12. Intellectual Property
All content on this website (logo, text, design, graphics) is owned by CleaningNetworkPro and cannot be reused without permission.
13. Privacy
Your data will be handled according to our Privacy Policy. We do not sell or misuse your personal information.
14. Termination
We reserve the right to:
- Suspend or terminate accounts
- Refuse service
- Remove content violating our policies
15. Changes to Terms
We may update these Terms at any time. Continued use of the platform means you accept the updated terms.
16. Governing Law
These Terms shall be governed by and interpreted under the laws of India.
17. Contact Information
For any queries or support:
